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Opsgenie is a robust incident management platform designed to ensure timely alerts, escalations, and response coordination for IT and DevOps teams. It integrates with monitoring tools to provide real-time alerts for critical incidents, enabling quick response and resolution. Opsgenie supports multiple communication channels, including email, SMS, and mobile push notifications, ensuring that the right people are notified at the right time. Its escalation policies and on-call scheduling features help teams manage incidents efficiently, reducing downtime and improving service reliability. Opsgenie is ideal for organizations looking to enhance their incident response processes and maintain high availability for their systems.
Opsgenie by Atlassian is an incident alerting and on-call management platform used by DevOps, SRE, and IT teams to ensure timely response to critical issues. It integrates with monitoring tools to route alerts, manage escalation policies, and reduce downtime.
Opsgenie improves incident response speed, prevents alert fatigue, and ensures accountability in on-call processes through intelligent alerting and collaboration.
Transparency Score: Measures how easy it is to understand an app’s pricing structure. A high score means clear, predictable costs with no hidden fees, while a low score indicates complex or opaque pricing.
Flexibility Score: Evaluates how adaptable an app’s pricing is to your needs. A high score means you can scale up/down, switch plans, or adjust licenses easily, while a low score suggests rigid contracts and limited customization.
Pricing Model:
User-based pricing tiers: Essentials, Standard, Enterprise.
Alerting, On-Call Scheduling, Escalation Policies, Incident Reporting, Integrations, Mobile App, ChatOps, SLA Tracking
A SaaS company uses Opsgenie to manage 24/7 on-call rotations, route alerts from Datadog, and automate escalations across time zones.
Flexible alerting rules, Easy integration with monitoring tools, Mobile app for incident response, Scalable for global teams, Strong Atlassian ecosystem
Learning curve for routing rules, UI less intuitive for new users, Notifications can be noisy, Enterprise features in higher tiers
SOC 2, ISO 27001, GDPR, SSO, MFA, Audit Logs, IP Allowlisting
Opsgenie is featured in G2's IT alerting tools and used by Airbnb, Cisco, and SoundCloud. Highlighted at Atlassian events and DevOps incident management playbooks.
PagerDuty, VictorOps, xMatters, Splunk On-Call, BigPanda
No cost, no obligation—just 15 minutes to savings!
Yes, Opsgenie integrates deeply with Jira Software, Jira Service Management, Slack, Microsoft Teams, and other tools.
Yes, Opsgenie offers configurable escalation policies based on time, acknowledgement, and on-call schedules.
Opsgenie offers Essentials, Standard, and Enterprise plans based on features like advanced reporting, incident templates, and user roles.