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Zoho Desk is a customer support platform designed to help businesses manage tickets, provide multichannel support, and improve customer experiences. It offers features like ticketing, automation, and AI-driven insights, ensuring efficient customer interactions. Zoho Desk’s intuitive interface and collaboration tools reduce manual effort, while its analytics provide insights into support performance. The platform integrates with tools like Zoho CRM, Slack, and Google Workspace, ensuring seamless connectivity. Zoho Desk is ideal for businesses looking to enhance customer satisfaction, reduce response times, and scale their support operations efficiently.
Transparency Score: Measures how easy it is to understand an app’s pricing structure. A high score means clear, predictable costs with no hidden fees, while a low score indicates complex or opaque pricing.
Flexibility Score: Evaluates how adaptable an app’s pricing is to your needs. A high score means you can scale up/down, switch plans, or adjust licenses easily, while a low score suggests rigid contracts and limited customization.
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