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Freshworks offers a suite of business software designed to improve customer and employee experiences. Its products include Freshdesk for customer support, Freshservice for IT service management, and Freshsales for CRM. These tools provide features like ticketing, automation, and analytics to streamline operations and enhance productivity. Freshworks’ cloud-based platforms are user-friendly and scalable, making them suitable for businesses of all sizes. The suite integrates with popular tools like Slack, Microsoft Teams, and Zapier, ensuring seamless connectivity. Freshworks is ideal for organizations looking to unify their customer and employee engagement processes.
Transparency Score: Measures how easy it is to understand an app’s pricing structure. A high score means clear, predictable costs with no hidden fees, while a low score indicates complex or opaque pricing.
Flexibility Score: Evaluates how adaptable an app’s pricing is to your needs. A high score means you can scale up/down, switch plans, or adjust licenses easily, while a low score suggests rigid contracts and limited customization.
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