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Recognized by

RingCentral

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Category:
Unified Communications
Headquarters:
Belmont, United States
Year Founded :
1999

RingCentral

RingCentral is a comprehensive cloud-based communication platform that provides voice, video, and messaging tools for businesses. It offers features like VoIP calling, video conferencing, and team messaging, enabling seamless communication across teams. RingCentral’s platform integrates with productivity tools like Microsoft Teams, Google Workspace, and Salesforce, ensuring seamless connectivity. Its robust security features and scalability make it suitable for businesses of all sizes. RingCentral is ideal for organizations looking to enhance collaboration, improve customer engagement, and streamline communication processes.

Why This Tool?

RingCentral is a unified communications as a service (UCaaS) platform that provides cloud-based voice, video, messaging, and contact center solutions. Businesses use it to improve collaboration, support remote work, and streamline communication infrastructure without relying on on-premise PBX systems.

Benefits of the Tool?

RingCentral reduces costs, improves flexibility, and enhances employee communication by centralizing business communications into a single cloud platform.

Pricing Insights

Transparency Score: Measures how easy it is to understand an app’s pricing structure. A high score means clear, predictable costs with no hidden fees, while a low score indicates complex or opaque pricing.

Flexibility Score: Evaluates how adaptable an app’s pricing is to your needs. A high score means you can scale up/down, switch plans, or adjust licenses easily, while a low score suggests rigid contracts and limited customization.

Transparency Score
5
/10
Flexibility Score
6
/10

Pricing Model:

Per-user/month plans: Core, Advanced, Ultra.

Features

VoIP Calling, Video Conferencing, Team Messaging, Auto Attendant, IVR, Call Recording, Fax, CRM Integrations

Use Case

A distributed enterprise uses RingCentral for all internal and customer communications via mobile and desktop VoIP, conferencing, and SMS features.

Pros

All-in-one communications, Reliable call quality, Mobile and desktop apps, Broad integrations, Contact center features

Cons

Setup complexity for large orgs, Advanced features require higher tiers, Limited global SMS support, Admin UI can be improved

Security & Compliance

SOC 2 Type II, HIPAA, GDPR, TLS/SRTP Encryption, MFA, Role-Based Access

Featured  In

RingCentral is used by AXA, Carvana, and Columbia. Featured in Gartner UCaaS Magic Quadrants and listed in G2's top VoIP solutions for enterprises and SMBs.

Alternatives

Zoom Phone, 8x8, Dialpad, Vonage, Net2Phone

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RingCentral is a comprehensive cloud-based communication platform that provides voice, video, and messaging tools for businesses. It offers features like VoIP calling, video conferencing, and team messaging, enabling seamless communication across teams. RingCentral’s platform integrates with productivity tools like Microsoft Teams, Google Workspace, and Salesforce, ensuring seamless connectivity. Its robust security features and scalability make it suitable for businesses of all sizes. RingCentral is ideal for organizations looking to enhance collaboration, improve customer engagement, and streamline communication processes.

Category
Unified Communications
Headquarters
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Year Founded
Unified Communications
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Frequently Asked Questions

Can RingCentral replace traditional phone systems?

Does RingCentral integrate with CRMs?

What are RingCentral's pricing plans?

Customer Reviews

With CloudNuro we've gained unparalleled, continuous oversight of our entire SaaS expenditure. True game changer for our fiscal strategy.

Joe Hamlin
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CloudNuro has given us the peace of mind that our cloud management is done correctly so that we can focus on growing our business.

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Technical Director
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