At CloudNuro, we leverage both in-house developed AI models and third-party AI services, including Open AI and Google Cloud Doc AI, to provide powerful, predictive capabilities and actionable recommendations. Our AI solutions assist enterprises in enhancing SaaS governance, managing budgets effectively and efficiently parsing invoices and contracts. The AI features integrated into the CloudNuro platform encompass:
SaaS Expense Forecasting
IaaS Rightsizing Recommendations
User and Entitlement Views
Document Upload and Parsing
We recognize that AI technology is evolving rapidly and our customers and users seek clarity on how their data is handled by CloudNuro when using these AI features. As part of our ongoing commitment to transparency and responsible data handling, we provide the following information on the use of artificial intelligence within our company.
See the list below for the content used to provide the service:
Forecast of Expenses for SaaS
Yearly Forecast of the expenses for SaaS Applications
SaaS Applications Metadata including license count, users, monthly expenses
Recommendations of Server Sizing
Recommendations for Server Sizing for IaaS services including steps
Cloud Services Metadata including CPU Usage, Memory Usage and Network I/O
Parsing of Invoice
Automated recognition and matching of invoice fields
Customer Invoices
Differentiate Human versus Non-Human Identities
Recognition of identities attached to human and machines
Names of Identities
Data from enterprises may be accessed, processed and used by CloudNuro to provide and maintain services, troubleshoot issues and offer support. CloudNuro does not allow third-party AI models to use customer-specific data to improve or train their models. Even when data is shared, it is de-identified to remove all customer-specific information. Your data may be temporarily retained by third parties for trust and safety purposes or to comply with legal obligations. Data processed by CloudNuro may be handled within U.S. based data centers.
CloudNuro does not use any data other than what is listed above to train CloudNuro’s or its third-party artificial intelligence models. This commitment includes the content mentioned in the chart above.
CloudNuro customers can opt out of AI features that leverage third-party AI models by contacting the CloudNuro Customer Success Team.